Thank you for shopping with Atlas Studio. We aim to provide a dependable and transparent shipping experience for every customer. Please review the information below to understand how we process, handle, and deliver your orders.
Order Processing Time
Orders are processed within 1 to 3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has shipped, you will receive a confirmation email containing tracking information.
Domestic Shipping (United States)
We offer shipping services throughout the United States. Delivery times may vary depending on your location, but most orders typically arrive within 7 business days after dispatch.
European Shipping
For customers located in European countries, delivery usually takes approximately 15 business days after shipment. Please note that remote or rural locations may require additional transit time.
International Shipping
We proudly ship to customers worldwide. Shipping costs and delivery times outside the United States and Europe depend on the destination country, customs procedures, and carrier availability. Estimated delivery time will be displayed at checkout when available.
Customs, Duties, and Taxes
International shipments may be subject to customs inspections, import duties, taxes, or VAT imposed by the destination country. These charges are the responsibility of the customer. Atlas Studio is not liable for delays caused by customs or third-party carriers. We recommend checking with your local customs authority for detailed information before placing an order.
Order Tracking
Once your order has shipped, you will receive an email containing a tracking link. Tracking information may take up to 48 hours to update. If you have not received a tracking number or have concerns about the status of your shipment, please contact us at support@atlasstudioshq.com.
Lost or Delayed Packages
While we work with reliable logistics partners, unforeseen delays may occur due to weather, customs inspections, or transportation issues. Atlas Studio is not responsible for delays caused by third-party couriers. If your order is significantly delayed or appears lost, please reach out to us so we can assist in resolving the issue.
Shipping to P.O. Boxes
We make every effort to accommodate delivery to P.O. Box addresses whenever possible. However, some carriers may not support such deliveries. If you require shipment to a P.O. Box, please contact our customer service team before placing your order.
Incorrect Addresses
Customers are responsible for providing accurate and complete shipping details at checkout. Atlas Studio is not responsible for orders shipped to incorrect addresses due to customer input errors. If you need to change your delivery information after placing an order, contact us immediately. Once a package is dispatched, address changes may not be possible.
Store and Company Details
Store: Atlas Studio
Company: Atlas Studio LLC
Email: support@atlasstudioshq.com
Phone: 8452531133
Address: 118 S Sheridan Ave, Sheridan, WY 82801, United States